Hello? Hello!

These tips will help you reach an airline customer service agent more quickly. Elite members of an airline’s frequent flyer program usually have access to special phone numbers and enjoy shorter wait times and potentially better service. I’m not an elite with any...

The fees, they are a-changin’

Airline change fees may be a thing of the past, but not all rules are the same; know your options before you book. You can cancel a flight within 24 hours of booking, thanks to this Department of Transportation rule. After that, all airlines—with the exception of...

Show me the money

When an airline cancels your flight and doesn’t offer you a refund, here are four ways that may get your money back. What’s the law on refunds for canceled flights? If an airline cancels your flight to or from the U.S., you’re owed a refund to your original form of...