Privacy Policy - TRAVELS WITH TWIST

Privacy Policy

Alpha Blonde, LLC and its employees, agents, and affiliates (collectively, “Travels with Twist”, “we”, “us”, or “our”) respect your privacy and are committed to protecting your personal information that may be collected through your use of our website Travels With Twist. This privacy policy (“Policy”) describes how we collect, use, and share your personal information. Please read this Policy carefully. By using our Website, you agree to our collection, use, and sharing of your personal information as described in this Policy. This Policy incorporates by reference Travels with Twist’s Terms of Use (https://travelswithtwist.com/terms-of-use) and uses the defined terms as defined in those Terms.

Information We Collect

Through your use of our Website we may collect personal information, which is information that identifies you as an individual or relates to you as an identifiable individual. Personal information may include, but is not limited to, your first and last name, home or business address, age, email address, telephone number, and credit/debit card information. We collect the following types of information:

Information Provided by You

We collect personal information from you when you use our Website. While we do not require you to provide any personal information in order to navigate our Website, we must collect certain personal information if you choose to use our Services, including payment information if you are subscriber to Premium Services. You may visit the Website anonymously.

Device and Usage Information

We may automatically collect the following types of information as you use our Website:

Usage Information: We collect certain information automatically through your use of the Website, such as which of the pages on our Website you access, the frequency of access, and what you click on while on our Website.
Location Information: We may collect information about your actual location which may be determined from GPS and other sensors that may reveal information on nearby devices, Wi-Fi access points, and cell towers.
Device Information: We may collect information about the device you are using, such as hardware model, operating system, application version number, browser, and IP addresses.
Mobile Device Information: In addition to the Device Information listed above, when you access our Website via a browser on your mobile device or through the use of a mobile application, we may also collect mobile network information, such as telephone number, the unique device identifier assigned to that device, mobile carrier, operating system, and other device attributes.

Aggregate Information

Statistical or aggregated information does not directly identify you or any specific person, but it may be derived from your personal information. For example, we may aggregate personal information to calculate the percentage of users in a particular ZIP code.

Cookies

Cookies are text information files your browser places on your computer, mobile phone, or other device when you visit a website. Travels with Twist uses cookies to help identify and track visitors, their usage of the Travels with Twist website, and their website access preferences.

Cookies also help keep the Travels with Twist website secure by facilitating security features and allowing us to detect activity that might violate our rules and Terms of Use. These cookies help protect your account from being accessed by anyone other than you, alert you and us when your account is accessed, and provide capabilities that allow us to disable any active sessions you have (for example, when you log out or change your password). Cookies also provide functionality and help us deliver our products and services—for instance, by storing your preferences or by pre-filling the username field when you log in.

Travels with Twist visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Website, with the drawback that certain features of the Website may not function properly without the aid of cookies.

Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.

Web Beacons

Emails we send may contain a bit of code known as a “web beacon.” This code allows us to understand the time and date of when a user has opened an email and when he/she has utilized a link within the email to visit a website. Users wishing to disable our web beacons should do so by turning images “off” in their email client (e.g., Outlook, Gmail). Please see your email client for more information.

Third Party Data Collection and Links to Other Websites

Some content or applications on the Website may be provided by third parties, including analytics companies and advertising providers. Our Website may also from time to time include social media features, such as the Facebook “Like” button, and other widgets or interactive mini-programs provided by third parties. These third parties may use cookies or other tracking technologies to collect information about you when you use our Website. We do not control these third parties’ tracking technologies on our Website or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use and Share Information

We use the personal information we collect in the following ways:

Communicate: We use personal information to communicate with you about our Website or Services. We may also use your personal information to send you account updates or other communications regarding your account or to inform you of any changes to our Website or Services.
Customer Support: We may use your personal information to provide you support or other services you request. For example, we may need your information in order to provide technical support or answer questions about our Website or Services.
Site Maintenance: We analyze how our users interact with our Website in order to maintain and improve our Website. We also use information we collect to diagnose any problems with our Website.

We reserve the right to share information, including personal information, with third parties, as described below:

Service Providers: We may share information with service providers that help us perform Website functions and process your transactions.
Affiliates and Franchisees: We may share information with a parent company, franchisees, subsidiaries, joint ventures, or other companies under common control with us.
Corporate Structure: We may share information in connection with a merger, acquisition, consolidation, change of control, or sale of all or a portion of our assets or if we undergo bankruptcy or liquidation.
To Prevent Harm: We may share information if we believe it is necessary in order to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person.
As Required by Law: We will share information when we are legally required to do so, such as in response to court orders or legal process, to exercise our legal rights, to defend against legal claims or demands, or to comply with the requirements of any mandatory applicable law.
With Your Consent: We may request your permission to share your personal information for a specific purpose. We will notify you and request consent before you provide the personal information or before the personal information you have already provided is shared for such purpose.
Sweepstakes: If you submit information to us pursuant to a sweepstakes entry, we reserve the right to share, loan, rent, sell or otherwise disclose the information you submit with third parties at any time, for any lawful purpose without notice or compensation to you. Participation in these sweepstakes is completely voluntary and you therefore have a choice whether or not to disclose your information. Please refer to the official rules and privacy policy for each individual sweepstakes for our specific policies regarding information sharing and disclosure pursuant to that sweepstakes entry.

Protection of Certain Personally-Identifying Information

Travels with Twist discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations who (i) need to know that information in order to process it on Travels with Twist’s behalf or to provide services available at Travels with Twist’s websites, and (ii) have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using Travels with Twist’s websites, you consent to the transfer of such information to them.

Security

The security of your personal information is important to us. We maintain reasonable physical, technical, and administrative security measures to protect and limit access to your personal information. No method of transmission over the Internet or electronic storage technology is 100% secure. Therefore, while we strive to use commercially-acceptable means to protect your personal information, we cannot guarantee its absolute security. Should a data breach occur, we will notify the users via email as required by law.

Children’s Privacy

Our Website and Services are not intended for use by children. We do not knowingly collect personal information from children under the age of 13 years. If we become aware a child under 13 has provided us with personal information, we take steps to promptly delete such personal information.

Applicable Law

This is a United States-based Website that is subject to U.S. law. This Website is controlled, operated, and administered by Travels with Twist from its offices within the U.S. Accessing this Website from a location outside the U.S. is prohibited.

Updates to this Policy

We reserve the right to modify this Policy at any time, so please review it frequently. If we decide to make material changes to this Policy, we will post those changes to this Website in a manner we deem is appropriate so you are aware of what information we collect, how we use it, and under what circumstances, if any, we share it. Any modifications to this Policy will go into immediate effect after they have been posted. You agree to these future updates by continuing to use our Website or our Services after they have been posted.

Contact Us

Any questions or concerns about the interpretation or operation of this Policy or about what may or may not be done with regards to your information should be directed to: support@travelswithtwist.com.

Special Notification for California Residents: Your California Privacy Rights

Individuals who are residents of California and have provided their personal information to us may request information regarding our disclosures, if any, of their personal information to third parties for direct marketing purposes. Such requests must be submitted to us in writing at support@travelswithtwist.com or:

Travels with Twist
8100 S Quebec St.
Centennial, CO 80112
Attn: Legal Department

California privacy rights requests must include the reference “Request for California Privacy Information” on the subject line and in the body of the message and must include an email address or mailing address, as applicable, for us to send our response. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted other than to the address specified above.

Unsubscribe Instructions

If you no longer wish to receive emails from Travels with Twist, please click the unsubscribe link included in the footer of all our emails.

We will retain your personal information until the later of (i) the information is no longer necessary to accomplish the purpose for which it was provided; or (ii) you unsubscribe from receiving emails from Travels with Twist. We may retain your information for longer periods to the extent we are obliged to do so in accordance with applicable laws and regulations and/or we reasonably believe retaining the information is necessary to protect our legal rights or legitimate business interests.

If you unsubscribe, keep in mind deletion of your personal information by our third-party providers may not be immediate and deleted personal information may persist in backup copies for a reasonable period of time and as required by applicable laws and regulations.

If you do not want your information shared as described above, then you should not provide us with your information.